Returns Forms

EDI Returns are an electronic method for returning stock to distributors using your point-of-sale system.

EDI returns are initiated when a distributor sends a return form through XchangeIT. This data file is then saved to the XchangeIT users computer, and imported into a returns-capable point-of-sale system.

Once in the point-of-sale system, the user is able to view the returns form and enter the quantities of each product to be returned. This can be done manually or, when available, by scanning the stock.

Once the return form is complete, the point-of-sale system produces a return claim data file, which is then immediately uploaded by the XchangeIT client.